Catalog Associate - French null

Your role

The primary responsibility of this role is to perform operational activities related to the content in the audiobook (French & English). The associate is expected to listen, identify, and fix issues related to content in the audiobooks using software or tools by adhering to the standard operating procedure. Associates are required to use a headset to listen to the audio for a significant period of time during their work.

Key job responsibilities

This includes, but is not limited to:

• Understand and adhere to standard operating procedures.
• Analyze, and identify the issues in the audio content.
• Understand the issue and make the best use of the available resources/tools to resolve/fix it.
• Systematically escalate problems or variance in the information to the relevant owners/ teams according to processes and standards.
• Communicate with internal and external stakeholders.
• Adhere to the Service level agreement and average handle time set for the processes.
• Meet predetermined and assigned productivity targets and quality standards.
• The individual is required to make judgment-based decisions based on the observations and procedures.

About the team

Audible is the leading provider of premium digital spoken audio information and entertainment on the Internet. It is a subsidiary company of Amazon specializing in the spoken experience, providing digital audio editions of books, newspapers and magazines, original programming, and TV and radio subscriptions.

About you

Basic qualifications

• Education Qualification: Must be a graduate in any stream
• Language level requirements: French certified
• Work Experience: Opened to fresher and experienced
• Communication Skills: Strong written and verbal communication in French.
• Ability to work in a team with a very dynamic process

Preferred qualifications

• Knowledge of MS Office.
• Good communication skills

Compensation & benefits

As a French Catalog Associate, you will receive a salary of around INR 560,000 to INR 640,000 per year. The benefits offered can vary by location, scheduled hours, and how long you’ve worked for Amazon. They also depend on your job status, such as seasonal or temporary employment. The benefits may include:

• Medical plans
• Employee assistance program
• Financial security
• Comprehensive insurance
• Restricted stock units
• Adoption assistance
• Maternity and parental leave
• Paid time off and holidays
• Employee discount

Training & development

Amazon prioritizes employee success with robust training initiatives such as Career Choice, the Amazon Technical Apprenticeship Program, AWS Training and Certification, AWS Grow Our Own Talent, and Machine Learning University. The Learning & Development team is dedicated to enhancing employee growth and satisfaction through innovative programs that improve operational tasks, foster leadership capabilities, and cultivate stronger team dynamics, ultimately enhancing overall performance.

Career progression

Advance your career while still earning a paycheck, and improve your networking within Amazon. They offer internal mentoring programs that connect you with fellow Amazonians and help you take your skills to the next level. You can also participate in Career Choice opportunities after 90 days of employment for as many years as you work a regular, full-time role at Amazon.

To know more, watch this video:

Sources

The following sources were used in researching this page:

• aboutamazon.com/workplace/upskilling-commitments
• amazon.jobs/content/en/teams/fulfillment-and-operations/learning-development
• hiring.amazon.com/why-amazon/career-advancement/mentorships-development
• amazon.jobs/en/benefits
• ambitionbox.com/salaries/amazon-salaries/french-catalog-associate
• youtube.com