Data Center Operations Trainee null

About Amazon

Amazon is a global e-commerce and cloud computing company that provides online retail, streaming, and AI services. It also offers logistics, digital advertising, and technology solutions for businesses.

Your role

The Opportunity:

Data Centre Operation Technician - This role is a unique opportunity to work in some of the most cutting-edge data centers in the world. ADSIPL’s data centers are large-scale high-density centers where you will be working on changing the face of Cloud technology in India.

A Data Centre Operation Technician at ADSIPL, expectations from the role are:

• You support DC (Data Center) infrastructure equipment (e.g. racks, servers, networking devices, hardware components, cables, etc.),
• Follow the instructions and perform routine operation activities on hardware, operating systems, or spare parts, including rack install, server break/fix, rack decom, etc.
• Follow a well-defined SOP (Standard Operation Procedure) to replace a hardware component or a media spare.
• You work as part of a team performing similar tasks. When shifts change, you need to hand off work to co-workers.
• You pay attention to the severity of the issue and work to resolve the issue within the stated SLA (Service Level Agreement).
• You document your work in a ticket-tracking system
• A portion of your work will include inventory management (e.g., identifying, receiving, and deploying hardware components)
• You follow well-defined information security policies and physical safety practices
• You are expected to escalate when your work deviates from established processes or procedures.
• You may be asked to escort a visitor or contractor to your site.
• As a team member of the AWS global support team, you conduct your work in a professional manner and may be trusted to represent AWS with various
• All the builders are expected to Work safely, securely, and inclusively, always.
• This position also has a physical component requiring the ability to lift & rack equipment up to 20kg; it may require working in cramped spaces or in elevated locations while adhering to health & safety guidelines.
• This role involves covering 24x7 shift rotation

Training & development

Amazon invests in the success of its employees and helps them grow their skills and careers. Some of the training the company offers includes:

• Career Choice
• Amazon Technical Apprenticeship Program
• AWS Training and Certification
• AWS Grow Our Own Talent
• Machine Learning University

Benefits

The benefits can vary by location, the number of regularly scheduled hours you worked, and how long you’ve worked for Amazon. They also depend on your job status, such as seasonal or temporary employment.

• Medical plans
• Employee assistance program
• Financial security
• 401(k).
• Comprehensive insurance
• Restricted stock units
• Adoption assistance
• Maternity and parental leave
• Time off
• Paid time off and holidays
• Employee discount
• And more!

Career progression

Advance your career while still earning a paycheck, and improve your networking within Amazon. Use internal mentoring programs that connect you with fellow Amazonians and help you take your skills to the next level. You can also participate in Career Choice opportunities after 90 days of employment for as many years as you work a regular, full-time role at Amazon.

Work-life balance

When you work at Amazon, your commitment to your work and doing your best is only matched by our commitment to remembering what’s best for you. Amazon knows that what matters most is your time away, on your own, with family, and with friends. Amazon provides many paths in which you can find a way to get the most out of your life which include:

• A guaranteed paycheck and more
• Paid time off
• Schedules that work with your life

Culture & vibe

Amazon fosters a workplace culture of safety, inclusion, and respect. Across Amazon, the company has adopted a more holistic approach in its end-to-end talent strategies, and teams leverage their collective expertise to advance DEI through technology.

About you

Basic Qualifications:

• High school or equivalent diploma
• STEM classes or vocational course curriculum education
• Are 18 years of age or older
• Experience with Microsoft Office products and applications
• Work 40 hours/week, and overtime as required
• Work 10-hour shifts as needed
• Experience managing work and priorities through a ticketing system and coordination with the Manager

Preferred Qualifications:

• Knowledge of computer hardware components and operating systems

Sources

The following sources were used in researching this page:

• aboutamazon.com/workplace/diversity-inclusion
• aboutamazon.com/workplace/upskilling-commitments
• hiring.amazon.com/why-amazon/work-life-balance#/
• hiring.amazon.com/why-amazon/career-advancement/mentorships-development#/
• amazon.jobs/en/benefits