Commonwealth Bank
Business Banking - Product and Customer Summer Intern Program (Nov 2025)
Sydney, New Zealand, Sydney
Opportunity details
- Internship, Clerkship or Placement
- AUD 58,000 - 60,000 / Year
- 1-10 vacancies
- Apply by 16 Aug 2025
- Start date 24 Nov 2025
- You’ll spend the summer experiencing life at CommBank, meeting awesome people and getting hands on with projects.
- Our people work flexibly. Enjoy a mix of team-time in our offices, balanced with working from home (hoodies optional).
- Get great work perks (think gym membership discounts and reward points to put towards your next holiday) and have loads of fun together along the way!
Do work that matters
Our Product and Customer teams are focused on reimagining our banking products and services today in order to meet our customers’ needs tomorrow.
In the internship, you’ll make a difference to our customers by helping to develop an unrivalled end-to-end customer experience. Feel supported by our senior leaders who provide you with training and coaching to be able to contribute valuable ideas that tackle important customer concerns.
See yourself in our team
Our customers are at the core of our business. So you’ll need to bring a strong customer focused mindset demonstrated by previous customer facing experiences.
We’ll also be looking for your strong communication and stakeholder management skills. And an innate ability to juggle multiple competing priorities while completing your degree, such as work and/or other extracurricular activities.
At CommBank, we’re committed to your development, career growth and training. Even if you don’t have a specific degree, your skills may align to one of our roles. We still encourage you to apply for our program.
Join us
If this sounds like you, and you’re -
- An Australian citizen or Australian permanent resident at the time of application;
- A New Zealand citizen already residing in Australia, and an Australian resident for tax purposes at the time of your application;
- In your penultimate year of your overall university degree, or if you’re doing a double degree (in your penultimate year), and;
- Have achieved at least a credit average minimum in your degree;
We have a long history of supporting flexible working in its many forms so you can live your best life and do your best work. Most of our teams are in one of our office locations for at least 50% of the month while working from home the rest of the time. Speak to us about how this might work in the team you're joining.
Check out commbank.com.au/graduate to find out more about our career pathways.
Hiring criteria
- No experience required
- New Zealand Citizen +more
- Business & Management +more
- Bachelor or higher
Reviews
Client meetings, speaking with the frontline team regarding client files, administrative work
It will vary depending upon what department/business unit you are in. However in my circumstance I am an Graduate/Analyst; my daily task involve morning emails, attending to applications and strategy papers, lots of meetings, some longer one rife with information or short ones to provide updates. Then after a lunch with the team it is back into credit writing. Then finishing off the day with emails. There is always time for a coffee run with the team and some good quality banter.
My role involves balancing business and customer needs in innovative and strategic ways. Day to day, I work on projects that involve uplifting certain aspects of the CBA App. I also work towards my graduate development goals to ensure I make the most out of this experience.
About the employer
Commonwealth Bank
4.3
1,000 - 50,000 employees
Banking & Financial Services
A brighter beginning for your career.
Pros and cons of working at Commonwealth Bank
Pros
Work-life balance and culture.
The vast amount of opportunities in the field of technology can help you upskill and keep motivated.
The people at CBA are extremely welcoming and talented.
Flexible working style and arrangements.
Clear investment in the technology area. This supports graduates in this area significantly.
Cons
As the company has the head office in Sydney, most of the teams are located there. If you are based in other cities, you may not have anyone in your team around you.
There is a level of competitiveness I find specifically in the Grad program cohort.
Limited career progression.
The over-importance of networking. You may not get as far as being 100% your authentic self.
With CBA being such a large organization, it can sometimes be difficult to navigate the ecosystem and find the right person who can help.