2023 Automation & Integration Specialist (Start ASAP)

Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!

We’re looking for an Automation & Integration Specialist to join our team in Auckland. Collaborating with international teams within IT Operations, the broader company and other partners. you’ll be responsible for the integration of systems and solutions in an entirely SaaS driven company to enhance work efficiency and data security.

Lightspeed has invested in a best in class platform for integration & workflow automation which is making solutioning easy, so you can focus on both the actual process and the improvements of it with your business stakeholders. You’ll team up to obtain business requirements and will be responsible for delivering fully implemented solutions, built yourself! You will also provide 3rd line support to our employees and will provide key coaching for fellow junior IT staff, helping them grow into future Automation & Integration Specialists.

What you’ll be doing:

• Implement industry standard SAML SSO & SCIM provisioning across Lightspeed's Application Portfolio
• Identify, define and model the business requirements for the application and custom components
• Develop and document the solution through changes and projects, applying application architecture principles
• Improve application performance by monitoring applications and evaluate the developed solution
• Provide functional/technical support for users of the application and perform root cause analysis at a functional/technical level
• Deliver input for and execute data migration tasks and drive the evolution and continuous improvement of Lightspeed's JML processes
• Develop audit-proof systems and records; create quality control and assurance processes to prevent and check errors
• Provide day-to-day support to Lightspeed employees by troubleshooting issues with vendors, and providing coaching on Lightspeed's IT systems

What you need to bring:

We're looking for a candidate who has experience with the following:

• Demonstrable hands-on experience in information technology, ITIL/ITSM, and/or technical operations
• A good understanding in translating business processes to solution and of the impact of changes on IT architecture
• Previous experience in programming and an analytical approach of integration and automation issues
• A customer-centric approach to end-user support and good organisational skills
• Knowledge/experience in middleware solutions like Workato, Boomi, MuleSoft, Bettercloud is a bonus but not needed

We know that people are more than what’s on their CV. If you’re unsure that you have the right profile for the role... hit the ‘Apply’ button and give it a try!

What’s in it for you?

Come live the Lightspeed experience...

• Ability to do your job in a truly flexible environment;
• Genuine career opportunities in a company that’s creating new jobs everyday;
• Work in a team big enough for growth but lean enough to make a real impact.

… and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry:

• Lightspeed share scheme (we are all owners)
• Unlimited paid time off policy
• Work remotely from anywhere in the world for up to 60 days per year
• Flexible working policy
• Health and wellness benefit of $500 per year
• Mental health online platform and counselling & coaching services
• Paid leave and assistance for new parents
• LinkedIn Learning license
• Volunteer day
• Secure, full-time carpark
• Dog-friendly environment
• Free fresh fruits, snacks and drinks (and cake for your birthday!)
• Awesome office space located in Newmarket (Auckland)

Please note that we ask applicants to disclose any criminal convictions, and we conduct criminal record checks as part of our hiring process for this role.

To all recruitment agencies: Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.

Where to from here?

Obviously, this has to be mutually beneficial: we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Who we are:

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE: LSPD) and Toronto Stock Exchange (TSX: LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.