Mainfreight New Zealand
Customer Services Graduate - Graduate Program (Start ASAP)
Marlborough, Nelson
Opportunity expired
Opportunity details
- Graduate Job or Program
- NZD 60,000 - 65,000 / Year
- 1 vacancy
- Apply by 26 May 2024
- Start date ASAP
The Mainfreight Development Programme seeks those willing to get stuck in and are keen to embrace all kinds of challenges and new experiences.
Have you recently graduated?
Mainfreight has a rolling recruitment process so that we can meet the needs and wants of our ever-changing customer base. We are looking for new team members now who can start immediately in 2024 at Mainfreight Transport Nelson.
If the below sounds like you and you are ready to start in the next two to three months apply now!
Your First 12 months at Mainfreight:
Roll up your sleeves for a practical and hands-on learning experience within our Customer Services Team. Bringing value to your role, team, and branch you will have the ability to grab opportunities with both hands and help paint the world blue.
Being the first point of contact for our customers, youโre the face of the Mainfreight Transport. The position will enable the successful candidate to develop relationships with our customers and team while learning the foundations of our business.
Main responsibilities (but not limited to) include:
- Respond to internal & external enquiries via email, phone and face-to-face
- Depot searches and advising customers of any delivery delays and issues
- Support for the team and ensuring a balance of workload
- Tracking key customers freight to ensure meeting delivery times
BENEFITS
We will offer the successful applicant:
- Competitive industry salary
- Discounted Southern Cross health insurance (opt-in)
- Long service recognition
- Team social events
- Access to the Mainfreight Mentoring Programme
- Personal and professional development courses
Where can I go in the future?
The opportunities for growth are endless within Mainfreight as we promote team members from within the business.
Our Development Programme is about building a career that makes the most of your strengths and keeps you motivated, challenged, and reaching your goals!
What do I need to be eligible?
We see your qualifications as just a part of who you are. We donโt look for specific degrees, we are keen to take on people with all different perspectives to provide diverse ways of thinking and approaching challenges.
We're just as interested in your sports and interests, your part-time jobs, and how you'll fit into our special culture.
To be considered for this position you must:
- be a New Zealand citizen or resident
- pass a pre-employment drug and alcohol test
- pass a background check
Hiring criteria
- No experience required
- New Zealand Citizen +more
- Business & Management +more
- Associate Degree or higher
Reviews
Maintaining existing accounts, finding new business
Looking for new customers, creating proposals and rates, escalated customer queries and complaints, customer reporting, look into customer accounts and making adjustments where necessary.
I really enjoy being an Account Manager and being on the road. I have a number of customers in a range of industries and have learnt so much. I like being able to be a trusted advisor and find solutions for my customers.
About the employer
Mainfreight New Zealand
4.4
1,000 - 50,000 employees
Transport & Logistics
Our people strategy is simple: find the right people, promote from within and grow a passionate, competitive and intelligent team.
Pros and cons of working at Mainfreight New Zealand
Pros
Every day is a new challenge and always something different. With freight, everything is ever-changing and constant problem solving which makes every day fun!
The team around us are all like family and we have each other's back, it is a pretty special company and they look after you! There are lots of awesome opportunities out there for everyone. Everyone has the 'Bleeding blue' feel in their day-to-day work.
The culture. I'm trusted with responsibility, I can make decisions and I'm encouraged to take ownership.
The people/the culture! It is incredible how a global company can still feel like a family and I think this is what makes it so special.
The people & culture. Family vibes & everyone's willing to help. The autonomy of the job.
Cons
The long hours can be tiring at times (but to be honest I don't know how I'd get it all done in less time).
Sometimes the long days (but it's give and take so not a big deal).
I'm nitpicking, sometimes the hours can be long, that's the nature of the work that we do, the customers need their freight, so we need to make that happen so the wider community have access to what they need.
The long days. 10-hour days can be rough. But you get used to them quickly.
Sometimes the hours can be rough.