Associate Product Specialist, Products and Solutions, Launch Graduate Program (Feb 2025)

Who is Mastercard?

We are the global technology company behind the world’s fastest payments processing network. We are a vehicle for commerce, a connection to financial systems for the previously excluded, a technology innovation lab, and the home of Priceless®. We ensure every employee has the opportunity to be a part of something bigger and to change lives. We believe as our company grows, so should you. We believe in connecting everyone to endless, priceless possibilities.

The Mastercard Launch program is aimed at early career talent, to help you develop skills and gain cross-functional work experience. Over a period of 18 months, Launch participants will be assigned to a business unit, learn and develop skills, and gain valuable on the job experience.

Overview

• Acts as a business owner and manages long-term and short-term strategic initiatives for a commercialized product
• Roles in this family oversee product evolution, establish go-to-market strategy, optimize products and resources, implement incremental improvements within the product’s life cycle, conduct ongoing care and maintenance, and manage P&L.

Responsibilities

• Assist in analyzing and interpreting user data, consider context and bias in data, and makes a point to highlight data issues / inconsistencies
• Seeks to learn drivers of product stakeholder priorities/preferences and how to bring new insights to own team
• Actively listens to and learns how to probe for additional information from key stakeholders
• Seeks to understand the importance of building cross-cultural peer networks and actively works towards building one’s own
• Seeks to understand Mastercard's business operations and how value is created at each step of the payments value chain
• Asks meaningful and appropriate questions to understand and translate business requirements into desired functionality
• Exhibits general knowledge of Mastercard business processes, systems, products, customers and how they impact own area of work
• Develops awareness of key business issues and major stakeholders in own area by helping to perform research & analysis
• Takes personal ownership for seeing tasks through to timely completion while keeping team updated on progress
• Approaches work situations with intellectual curiosity regularly sharing ideas for process modifications/ improvements.
• Participates in Guild activities which develop others and reinforces good team spirit while working with others
• Demonstrate active learning and sharing of product development practices via Guild/Product community initiatives
• Understands relationships within own work area and participates in teamwork and collaborative efforts
• Shows eagerness to learn new business knowledge, technologies, tools or systems
• Exhibits effective oral, written and non-verbal communications within Mastercard and delivers high quality work
• Exhibits understanding of the importance of collaboration in communications planning and execution
• Contributes near-term input (quarterly) for the product portfolio and roadmap
• May coordinates internal forums to collect and identify feature-level development opportunities
• Helps build product documentation that are clear and easily consumable by product teams • Deliver assigned work seeking guidance from experienced team members

Experiences

• Exposure to relevant Microsoft Office programs and ability to create deliverables on a timely basis (e.g., Excel, PowerPoint, Access, etc.)
• Exposure to collecting and/or working with data including standardizing, summarizing, offering initial observations and highlighting inconsistencies
• Exposure to working with various product lines, technologies, and industries
• Takes the time to fully learn the product portfolio
• Familiar with business and technical writing.

All about you:

• Highly motivated, intellectually curious, analytical, and a strong team player.
• Extremely organized and able to independently manage multiple projects and initiatives with varying scope concurrently.
• Excellent relationship building skills; able to foster and maintain strong, positive working internal and external relationships across multiple business functions and markets.
• Highly customer focused with a demonstrated ability to understand and respond to customer needs.
• Outstanding communication and presentation skills, able to clearly tailor the message to the audience and communicate complex products and processes.
• Fresh university graduate with a Bachelor's degree, graduating from 2024 Nov to 2025 Jan. 
• You possess the right to work in Australia, and do not require work visa sponsorship.

Visa Sponsorship: Mastercard Australia cannot sponsor intern and full-time employment visas, and only candidates who possess full legal working rights in Australia will be considered (PRs & Citizens of AUS/NZ only).