RACV
Graduate Program (Jan 2024)
Melbourne
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 70,000 - 74,000 / Year
- 15-20 vacancies
- Apply by 5 Oct 2023
- Start date 31 Jan 2024 - 28 Feb 2024
Looking for a Graduate job but not sure where you want to start your career? Apply for RACV's member facing graduate program.
- A 12- month program including three rotations within broad & dynamic teams based in our Noble Park contact centre
- You will have a tailored development plan to expose you to a broad range of ongoing opportunities post program.
- Ranked in the Grad Australia top 100 Graduate Programs 2023
- Support network of mentors, buddies & a dedicated graduate program manager to ensure you are supported through your journey.
- Starting salary of $74,000 inclusive of superannuation
- 7 graduate specific learning modules facilitated by our learning team to help you acclimatise to corporate life.
- Exposure to senior leaders, through meet & greet sessions tailored to the graduate program.
- A capstone project where you will get to work with other graduates on a business problem & present your recommendations to senior leaders.
About the Opportunity
Commencing in February 2024, we have multiple positions in our member experience stream & offers three rotations across various parts of our membership business.
Rotations may include areas such as:
- Member engagement – contact centre and retail stores.
- Workforce planning
- Business planning & Analytics
- Roadside Assistance
- Omni channel
- Service, Sales & more!
You will be supported through a structured learning and development program including, formal rotations, mentors & various on the job activities!
What you’ll need to be successful
At RACV, we understand that everyone is unique and has a different background. To be considered for our program you will need;
- Bachelor’s degree in business or a related discipline
- Completed studies within the last 2 years
- Strong interpersonal skills
- Strong relationship builder and team player
- Eagerness to learn and grow with a reputable member focused organisation.
- Previous work experience in a similar field advantageous but not mandatory
Great things start here
Challenge yourself, inspire others, make a difference – it all starts here. At RACV, we’re proud to be there for every Victorian. Whether it’s on the side of the road, a trip down the coast or inside our stores, we’re in the community and a big part of their everyday. When you join the journey at RACV, you’ll find more than just a job. It’s your chance to be part of something bigger.
The RACV difference
Be part of a team who cares. Back your ambition and find a new career with RACV.
Application process
As part of the application process, please include your resume, a brief cover letter & and your most recent academic transcript.
Applicants will be required to provide evidence of their eligibility to work in Australia, and at a minimum be required to undertake police checks as a condition of employment.
Hiring criteria
- No experience required
- Australian Citizen +more
- Business & Management +more
- Bachelor or higher
Reviews
Project management
My day to day is filled with various initiatives and projects both facilitated by my own curations and managers external. No day looks alike
Project management in a call centre
About the employer
RACV
4.2
1,000 - 50,000 employees
Banking & Financial Services
A household name for most Victorians, RACV has been around for more than 115 years and is recognised as the largest member organisation in Victoria.
Pros and cons of working at RACV
Pros
The people are absolutely amazing. I come to work excited to catch up with everyone.
There is so much opportunity to work across different teams in the business and broaden your career path, and you'll always be supported.
The positive close-knit workplace culture in the department and the modern office spaces.
Given a lot of responsibility to deliver projects & work independently. This combined with a supportive manager makes me feel that I am developing quickly.
The company is determined and serious about investing time and money into new graduates.
Cons
Some teams may be less mature but this also means you are given responsibility and opportunity from the get go that grads from other companies might not get.
I wouldn't say it's the worst thing but the technology is still a bit behind compared to other places – laptops are very slow and run into many issues (this is work and team dependent).
Department culture and ways of working can vary department to department.
Teams tend to prioritise tasks far in advance, so it can take a long time for turnarounds on requests/suggestions.
Whilst this responsibility is great for developing my professional self, sometimes it can be stressful.