Culture at Services Australia

Progressive organisation that serves the australian public. No discrimination towards anyone.

Our team recently started having morning teas once in a while to celebrate different staff joining, or birthdays. It is really nice to get to know the wider team better. The MS Teams meetings with the wider and interstate team is also a very good way to connect. Icebreakers and activities make virtual meetings very enjoyable and allow me to get to know my colleagues.

Multicultural people should be supported more and also the there is a huge gap in recruiting multicultural staff at the lower level and higher level. This gap should be reduced.

Some nasty bullying comments from colleagues which are incredibly inappropriate and unacceptable.

Excellent. There is a hierarchical structure, but it feels much less hierarchical than private firms because the senior staff are very friendly and approachable. Teams are excellent - very cooperative and enjoy working together. Team lunches, morning teas and after work drinks held fairly frequently.

Teams are generally friendly and cooperative and open to socialising outside of work. Direct chains of command exist but hierarchy doesn't much affect ability to collaborate well.

I think there is a clear structure, and my team are kind. There have been instances of microaggressions but my direct supervisor had a word with the individual.

There is a strong sense of hierarchy that sometimes feels like red tape, however I don't think it gets in the way of my day-to-day duties very often. The culture of collaboration and teamwork really varies from team to team, over the course of our project however we have been fortunate to develop and maintain very positive relationships with our stakeholders so my experience is mostly positive. Socialising in the office is quite limited, some people in the APS have worked together or adjacent for years and socialising is quite dependant on that. Socialising has declined since the greater uptake of WFH arrangements and many recent retirements/departures in our branch.

It's a very inclusive workplace.

My team is great and collaborates/supports one another. Those in management above EL1 are more focussed on numbers rather than the actual job required.

Varies between teams. Current team has great culture.

Office is joyful and fun to be in. Manager of the office is friendly and approachable. Everyone is supportive of each other.

No after-hours activities, this is largely due to my office being full of older married parents. Office activities are good considering how often we all work from home. Coming to the office is timed so that we are all there at the same time most often. This makes sense to me, I have good relationships with my desk mates because I do see them once or twice a week, its makes chatting online easier and faster to develop a repertoire with colleagues. Although I do have great relationships with colleagues I have never met IRL, so perhaps that is irrelevant.

As I am in another state to most of my colleagues I haven't had a chance to socialise. The team I work with are extremely lovely however and very easy to get along with.

Everyone just minds their own business mostly. Keep office talk to the footy and other non controversial topics thanks to APS restrictions on speech.

The social aspect here is great. The upper management however are in desperate need of new, younger talent.

Actually so good

Very supportive team, hierarchy exists but does not (in my experience) hinder open feedback and sharing. Office will organise fun social events and teams will get together to celebrate life events for individual colleagues.

Friendly and supportive, likes to have some fun. Tall hierarchy due to government structure, which can be frustrating as it can extend the time it takes to get something done. Most people are easy to work with, and happy to have a friendly chat.

This is a little difficult to answer as I have only worked in one section of the company. The parts I have experienced though have been very supportive of us as both workers and as individuals.