Xero New Zealand
IT Support Intern (Nov 2023)
Wellington
Opportunity expired
Opportunity details
- Internship, Clerkship or Placement
- NZD 62,000 - 66,000 / Year
- Paid Internship
- 1 vacancy
- Apply by 11 Aug 2023
- Start date 12 Nov 2023
Our IT support interns work with the Xero internal IT team to provide outstanding customer service and support to Xero’s rapidly growing internal user base. As this is a user-facing role, you’ll be a highly visible representative of our team, providing other Xero staff with the tools they need to do the best work of their lives.
IT support is not just dedicated to providing world-class technical support and technology, we’re also dedicated to providing the highest levels of service to our users. At Xero, you’ll have access to the latest technology and work with world-class IT management software. We use both Windows and Mac, so you’ll get to experience a broad range of different IT solutions.
This is perfect for students with a passion for IT solutions.
Why Xero?
At Xero, we support many types of flexible working arrangements that allow you to balance your work, your life and your passions. We offer a great remuneration package including shares plus a range of leave options to suit your well-being. Our work environment encourages continuous improvement and career development and you’ll get to work with the latest technology.
Our collaborative and inclusive culture is one we’re immensely proud of. We know that a diverse workforce is a strength that enables businesses, including ours, to better understand and serve customers, attract top talent and innovate successfully. We are a member of Pride in Diversity, in recognition of our inclusive workplace. So, from the moment you step through our doors, you’ll feel welcome and supported to do the best work of your life.
Hiring criteria
- No experience required
- New Zealand Citizen +more
- IT & Computer Science +more
- High School Certificate or higher
Reviews
I am a grad so I'm continuously learning new skills which is awesome and i've really enjoyed the challenge so far. I work alongside my team everyday to try and accomplish the goals we have.
I am mostly here to spend my graduate year learning about Xero's processes and tools so that I can perform efficiently in the future.
Conduct research studies: interviews, create screeners, write interview guides, generate findings to inform design decisions. Support senior researchers in complex studies.
About the employer
Xero New Zealand
4.5
1,000 - 50,000 employees
Technology
Our purpose is to make life better for people in small business, their advisers, and communities around the world.
Pros and cons of working at Xero New Zealand
Pros
The work environment is really friendly and welcoming, which makes it easy to feel comfortable to come in as a beginner and learn without being judged.
The work-life balance is really good and encouraged, which takes the stress off work in general.
It's a great place to start my career because there are a lot of opportunities for growth.
The company culture is very inclusive, warm, friendly, and human-oriented.
The company is really flexible with work hours and is happy for you to work remotely whenever.
Cons
Pay is lower than I would like.
Expectations can be unclear.
Sometimes have to take meetings at inconvenient times due to time zones.
Loads of meetings, sometimes not very useful meetings either.
Because it is a global company, sometimes we have meetings with people around the world. The timezone difference can be tiring, but it is not happening often.