Xero New Zealand
Graduate Product Insights Analyst (Feb 2025)
Auckland, Wellington
Opportunity expired
Opportunity details
- Graduate Job or Program
- NZD 75,000 - 80,000 / Year
- Employee Share Program, insurance benefits, a range of leave options + more
- 2 vacancies
- Apply by 12 Apr 2024
- Start date 16 Feb 2025
The role
As an insights and analytics graduate, you’ll contribute to our mission to deliver successful customer outcomes through actionable insights. You’ll have the opportunity to work on complex challenges and with stakeholders around the business to solve problems. You’ll contribute to the building and understanding of our products and services that our customers use every day.
As a graduate you’ll spend the year rotating through the data team’s functional areas, gaining hands-on experience into what each area does and how they work. At the end of the year, these rotations should help inform your decision about your career path at Xero.
Along the journey, mentors will aid your personal growth and development by providing feedback and teaching technical skills. Through this process you’ll form strong relationships with your colleagues and peers, equipping you for an exciting career at Xero.
The Product Insights Analyst role will see you doing a range of jobs including:
- Effectively support a single portfolio area or product team by supporting product development decisions and helping to establish a data driven understanding of the current customer behaviours
- Assists with defining problems and scoping solutions for your own work
- Effectively work with complex data, confidently sourcing data from Xero's main data platforms.
- Identify key trends and correlations in data, and contribute to more complex analysis such as A/B tests where appropriate
Ideally, you’ll:
- Solid skills aptitude to develop with SQL and one or more scripting languages
- Can productively contribute to innovation and problem-solving, and can independently deliver core tasks
- Shows an aptitude to independently learn new skills and technologies, and solve problems where required.
- Aptitude and eagerness to develop a broad familiarity with Xero's product, our customers, and the data we collect
- We aren’t looking for a specific degree, we’re looking for a logical thinker who can break down
a problem, but you may have a statistics, mathematics or computer science background
If this sounds like you, get in touch. We’d love to hear from you.
How to apply
Due to the number of applications we receive, we ask that you only apply for one role in one location. Please take some time to research each opportunity available before submitting your application.
If you’re invited to a grad day, it will include technical and soft skills interviews, as well as group and individual challenges.
Hiring criteria
- No experience required
- New Zealand Citizen +more
- Business & Management +more
- High School Certificate or higher
Reviews
I am a grad so I'm continuously learning new skills which is awesome and i've really enjoyed the challenge so far. I work alongside my team everyday to try and accomplish the goals we have.
I am mostly here to spend my graduate year learning about Xero's processes and tools so that I can perform efficiently in the future.
Conduct research studies: interviews, create screeners, write interview guides, generate findings to inform design decisions. Support senior researchers in complex studies.
About the employer
Xero New Zealand
4.5
1,000 - 50,000 employees
Technology
Our purpose is to make life better for people in small business, their advisers, and communities around the world.
Pros and cons of working at Xero New Zealand
Pros
The work environment is really friendly and welcoming, which makes it easy to feel comfortable to come in as a beginner and learn without being judged.
The work-life balance is really good and encouraged, which takes the stress off work in general.
It's a great place to start my career because there are a lot of opportunities for growth.
The company culture is very inclusive, warm, friendly, and human-oriented.
The company is really flexible with work hours and is happy for you to work remotely whenever.
Cons
Pay is lower than I would like.
Expectations can be unclear.
Sometimes have to take meetings at inconvenient times due to time zones.
Loads of meetings, sometimes not very useful meetings either.
Because it is a global company, sometimes we have meetings with people around the world. The timezone difference can be tiring, but it is not happening often.