Sydney, Brisbane
Opportunity expired
A new opportunity has become available at our Branch as a Customer Service Representative. Reporting to the Customer Service Manager, the key focus of this role is to facilitate the delivery of efficient, accurate, and timely service to all Bunzl customers and/or suppliers face-to-face and over the phone.
You will play a key role in ensuring that our customers' fit-out projects run smoothly, as you will be responsible to log, address and assist with the resolution of project-related issues as they arise.
SO, WHAT IS IN IT FOR YOU?
Bunzl Australasia is a leader in the marketing and distribution of a diverse consumable product range across a wide variety of industry sectors. We're a multinational company committed to bringing out the best in our people through ongoing training and development, providing an environment that is safe, pleasant, and harmonious, encouraging open and effective communication between all levels, and offering employment that is secure and satisfying.
Some of the benefits you will enjoy include:
This isn't a full list of course... We feel we have a lot to offer the right person!
OUR IDEAL PERSON
To succeed in this role, you will need a minimum of 3 years of experience in a Customer Service or Customer Care position. Project Work experience will be highly regarded, especially within a Catering, Hospitality, or Nursing Home fit-out capacity.
Your strong attention to detail will allow you to accurately maintain our project issues log to ensure that every customer demand can be met in a timely manner.
You will also require the below:
If this sounds like a fit for you, and you have the skills and characteristics we are looking for, then we would like to hear from you!
Please apply through the โApply on Employer Site' option, including your cover letter and resume.
Maintaining backend information and improving backend processes
I have recently moved into a full-time role in a position I want which has made the work I'm doing extremely satisfying. Before that it was up and down, there were some business units that were really good an asking what I wanted to do and making work challenging and fun where others would just give you the dirty work.
Operations role: 1. data analysis 2. communication with suppliers 3. miscellaneous projects (designing and maintaining a form app)
4.0
1,000 - 50,000 employees
Transport & Logistics
We believe that when you join our team, your potential is endless. We encourage employees to take charge of their development and career growth!
The best thing about Bunzl is if you show potential, they will put you in a position to succeed and advance your career.
Bunzl is flexible with working hours and working from home and has strong communication across teams.
Colleagues are often more than willing to help with great enthusiasm to work through any problems you may have.
I have never been asked or pressured to do overtime. I was allowed flexibility and can choose when I want my lunch break.
The formal training is excellent. We are given speeches as well as interactive learning sessions.
The technology in certain aspects can be behind and require inconvenient workarounds.
Remuneration could be improved.
Some business units are very old school and outdated, with a lack of up-to-date technology.
Giving grads the jobs that nobody wants to do will just force them out of the company as it makes them feel unimportant.
The office is far from public transport, with the nearest train station being 7km away and infrequent service.