Updating Results

Bunzl APAC

4.0
  • 1,000 - 50,000 employees

Customer Service (Start ASAP)

Location details

On-site

  • Australia

    Australia

    • New South Wales

      Sydney

    • Queensland

      Brisbane

Location

Sydney, Brisbane

Opportunity expired

Opportunity details

  • Opportunity typeGraduate Job or Program
  • SalaryAUD 55,000 - 60,000 / Year
  • Number of vacancies1 vacancy
  • Application open dateApply by 25 Aug 2023
  • Start dateStart date ASAP
  • 12 months fixed term role with career opportunities 
  • Be part of a winning team that recognises and rewards success
  • Join a great, multinational company with a strong culture

A new opportunity has become available at our Branch as a Customer Service Representative. Reporting to the Customer Service Manager, the key focus of this role is to facilitate the delivery of efficient, accurate, and timely service to all Bunzl customers and/or suppliers face-to-face and over the phone.

You will play a key role in ensuring that our customers' fit-out projects run smoothly, as you will be responsible to log, address and assist with the resolution of project-related issues as they arise.

SO, WHAT IS IN IT FOR YOU?

Bunzl Australasia is a leader in the marketing and distribution of a diverse consumable product range across a wide variety of industry sectors. We're a multinational company committed to bringing out the best in our people through ongoing training and development, providing an environment that is safe, pleasant, and harmonious, encouraging open and effective communication between all levels, and offering employment that is secure and satisfying.

Some of the benefits you will enjoy include:

  • A salary commensurate with experience - we know you work to live.
  • A supportive and friendly environment that continues to grow and provides career opportunities.
  • Well-being and community programs, including our Community Support Program (CSP).
  • Discounted corporate deals, including Health Insurance plans and Holiday bookings.

This isn't a full list of course... We feel we have a lot to offer the right person!

OUR IDEAL PERSON

To succeed in this role, you will need a minimum of 3 years of experience in a Customer Service or Customer Care position. Project Work experience will be highly regarded, especially within a Catering, Hospitality, or Nursing Home fit-out capacity.

Your strong attention to detail will allow you to accurately maintain our project issues log to ensure that every customer demand can be met in a timely manner.

You will also require the below:

  • Previous experience in a similar position for 3 + years.
  • Excellent telephone manners and interpersonal skills.
  • Computer literate and familiar with Microsoft Office efficiency packages.
  • Strong numerical and analytical skills.
  • A commitment to Customer Service excellence.
  • Good organisational skills.
  • Self-starter and highly motivated.
  • Ability to work in a team environment.

If this sounds like a fit for you, and you have the skills and characteristics we are looking for, then we would like to hear from you!

Please apply through the โ€˜Apply on Employer Site' option, including your cover letter and resume.

Work rights

The opportunity is available to applicants in any of the following categories.

Work light flag
Australia
Australian Citizen โ€ข Australian Permanent Resident

Qualifications & other requirements

You should have or be completing the following to apply for this opportunity.

Degree or Certificate
Qualification level
Qualification level
Bachelor or higher
Study field
Study field (any)

Hiring criteria

  • Experience requirementNo experience required
  • Working rights
    Australian Citizen
  • Study fields
    Business & Management
  • Degree typesBachelor or higher
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Reviews

user
Graduate
Sydney
โ€ข
5 months ago

Maintaining backend information and improving backend processes

user
Graduate
Auckland
โ€ข
5 months ago

I have recently moved into a full-time role in a position I want which has made the work I'm doing extremely satisfying. Before that it was up and down, there were some business units that were really good an asking what I wanted to do and making work challenging and fun where others would just give you the dirty work.

user
Graduate
Sydney
โ€ข
5 months ago

Operations role: 1. data analysis 2. communication with suppliers 3. miscellaneous projects (designing and maintaining a form app)

Show all reviews

About the employer

bunzl logo

Bunzl APAC

Rating

4.0

Number of employees

1,000 - 50,000 employees

Industries

Transport & Logistics

We believe that when you join our team, your potential is endless. We encourage employees to take charge of their development and career growth!

Pros and cons of working at Bunzl APAC

Pros

  • The best thing about Bunzl is if you show potential, they will put you in a position to succeed and advance your career.

  • Bunzl is flexible with working hours and working from home and has strong communication across teams.

  • Colleagues are often more than willing to help with great enthusiasm to work through any problems you may have.

  • I have never been asked or pressured to do overtime. I was allowed flexibility and can choose when I want my lunch break.

  • The formal training is excellent. We are given speeches as well as interactive learning sessions.

Cons

    • The technology in certain aspects can be behind and require inconvenient workarounds.

    • Remuneration could be improved.

    • Some business units are very old school and outdated, with a lack of up-to-date technology.

    • Giving grads the jobs that nobody wants to do will just force them out of the company as it makes them feel unimportant.

    • The office is far from public transport, with the nearest train station being 7km away and infrequent service.