Honeywell Australia and New Zealand
Graduate Service Solutions Specialist (Jan 2024)
Sydney
Opportunity expired
Opportunity details
- Graduate Job or Program
- AUD 82000 / Year
- + super annuation
- 1 vacancy
- Apply by 20 Sep 2023
- Start date 31 Jan 2024
Graduate Service Solutions Specialist
Sydney, Australia
Start your career by making an impact and real connections with some of the most meaningful challenges around.
Make the Best You.
Working at Honeywell is not just creating incredible things. You will have the opportunity to work with our talented and friendly team of professionals and be part of a global team of future shapers.
About the Role
We are ces delivered into the service Line of Business (LOB). The Service Solutions Specialist team will also be responsible for working in collaboration with the Regional and Pole ICT Engineering teams to ensure correct implementation of Honeywell products and services in line with the HBS Buildings global portfolio.
This will also include integrated application implementation to promote, deliver operational critical solutions to our customers whilst maintaining a high standard of customer care across all clients.
We are currently seeking a Graduate Service Solutions Specialist to join our collaborative, cohesive and fun team of go-getters. As the Service Solutions Specialist for the Region, you will be responsible for the design, engineering, configuration, implementation, commissioning and ongoing support/maintenance and upgrades of all Operational Technology (OT), Enterprise Applications and Connected Services.
Key Responsibilities:
- Ensure the global alignment, adherence and standardisation of the design, install, service and upgrades of Honeywell OT and Enterprise Applications with respect to the ICT and Cyber security services and technology selection of hardware / software.
- Contribute to the design, engineering, configuration, implementation, commissioning, support/maintenance and upgrades of Honeywell’s OT, Connected Services and Enterprise Software Applications
- Take ownership of site based engineering issues and work in collaboration with TAC to ensure any issues with OT, Enterprise Applications or Connected Services are identified and rectified promptly
- Work in collaboration with ICT engineers to facilitate implementation and upgrades of OT and Enterprise Software Applications.
- Review proposed server/storage/network designs with ICT Engineers to validate quotes from IT providers such as Dell/etc.Provide sizing guidance to ICT Engineers such as point/port requirements and device counts.
- Present new Honeywell products and proposed solutions to Account Managers/Sales teams Identify areas of innovation, technical excellence and best practices through knowledge sharing internally and externally to facilitate HBS becoming the go-to business for clients, star performers and employees.
- Work with the Account and Operation Managers in the Region to develop strong strategic partnerships with our existing customer base and identify and secure new customer portfolios.
- Develop integrations and bespoke customization for 3rd party products as required to meet solution design specifications.
- Develop detailed system designs/architectures, implementation procedures and documentation required for the successful delivery of the implementation/upgrades of all OT, Enterprise Applications and Connected Services.
- Contribute to the development of project plans, schedules, and design/configuration documentation.
Key Experiences & capabilities:
- Relevant undergraduate Degree - Engineering ( Electrical, Mechanical, Systems engineering or Computer Science with the focus on HVAC and security) Completed in 2 years preceding the start date for the Graduate Program Feb 2024
- Current and demonstrated knowledge and systems with the ability to learn digital trends and systems
- Demonstrate understanding of digital transformation
- Provide sustainability examples and case studies.
- Data Analytics
- Windows Server Applications
- Microsoft Active Directory Services.
- Remote Desktop access
- Microsoft SQL Server & Microsoft Terminal Services/ Citrix
Application Information:
- Applications will close by 20th September 2023
- Anticipated start date will be Feb 2024
- Permanent Residency in Australia or NZ, or Citizenship is required.
- Successful candidates will be required to successfully complete pre-employment background and drug screening
Discover More
We’ve been innovating for more than 100 years and now we’re creating what’s next. There’s a lot more available for you to discover. Our solutions, our case studies, our #futureshapers, and so much more.
If you believe what happens tomorrow is determined by what we do today, you’ll love working at Honeywell.
The future is what we make it. So, join us and let’s do this together.
Honeywell is an equal opportunity employer, and we support a diverse workforce. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status. Aboriginal and Torres Strait Islander peoples are encouraged to apply.
Hiring criteria
- No experience required
- Australian Citizen +more
- Engineering & Mathematics +more
- Bachelor or higher
Reviews
Could be anything from writing a project proposal, to doing drawings, scoping and spacing the engineering of a new project, being on site decommission a site, establishing a new site, servicing an existing site, meeting with stakeholders and clients, meetings with business leaders, or formal training to upskill.
In general Honeywell takes care to ease you into your career and work with little stress, this can be a double-edged sword as confident and eager graduates may find Handover of responsibility can be slow. 4 months into the program I have completed a lot of training with more still to go which at times can make you feel like you're still at uni. But I have been shadowing & helping with the fulfilment of a massive project, with the prospect of much more to come.
Currently my day-to-day responsibilities evolve around upskilling myself my attending training's to better understand the application/services we provide our customers. I also work on conducting system analyses of site systems and creating estimates for software upgrades to provide to respective account managers. Some of my key day-to-day responsibilities as I learn all the technical aspects of my role will be to perform system upgrades at various sites to provide customers with Honeywell's latest HBS applications and services, and resolve technical issues that arise with applications.
About the employer
Honeywell Australia and New Zealand
4.2
> 100,000 employees
Technology
Honeywell is a Fortune 500 company that invents and manufactures technologies to address tough challenges linked to global macrotrends.
Pros and cons of working at Honeywell Australia and New Zealand
Pros
The graduate program. They empower the graduates by truly believing them to be the future managers and leaders of the company. From this they offer top notch training and support.
The culture - how welcoming and helpful people are towards interns and grads.
Given the size of the company, there seems to be an opportunity for a lot of career progression/development, and lateral and vertical movements within the company seem possible. 2. Additionally, the team that I work with currently is highly supportive and the managers value my development.
The ability to quickly jump into working or real-world projects and sites whilst shadowing industry professionals who have a lot to teach you.
Professional exposure and growth opportunities. Honeywell has a wealth of incredibly smart employees across the globe across all incredibly diverse parts of the business who are willing to impart knowledge to you and give you opportunities if you work hard and reach out.
Cons
There are lots of procedures, but this is common to most big companies.
Steep learning curve if you haven't been exposed to the type of work but the Honeywell staff/team is super supportive.
I was hoping for a high-rise office in the middle of the city.
While Honeywell is an amasing place to work, the most challenging aspect can be the high expectations and fast-paced nature of the projects. Managing multiple responsibilities and ensuring top-quality results can be demanding, especially when juggling tight deadlines. However, this challenge is also an opportunity for growth, pushing me to develop better time management and problem-solving skills. The supportive team and access to resources help mitigate these challenges, turning them into valuable learning experiences.
The industry is confusing.