Data Centre Infrastructure Management Specialist - Entry Level (Start ASAP)

Must have full working rights in AU to be considered for this role

Do have experience using Networking Protocols and want to be mentored and supported in your career?

We have an exciting opportunity for a passionate individual to join the Secure Power team as a DCIM Specialist in our Sydney office!

Benefits & Perks

• Career Growth Opportunities: With access to over 50,000 learning solutions, you'll have the support to shape your unique work-life journey.
• Discounts: Access to discounts on products, major brands + more
• Inclusive Leadership and Mentorship: Networking programs tailored to support you in growing your career
• Inclusive Culture: We welcome individuals from diverse backgrounds and encourage applications from all, including women and the LGBTQI+ community
• Family-friendly Policies and Flexibility: Hybrid work environment, Paid Leave, Carer’s Leave, Grandparent Leave, Community Service, Family and Domestic Violence Leave, Miscarriage Leave, Child’s first day of school

About the Role

• The DCIM Specialist will perform the deployment and configuration of the EcoStruxure IT software suite.
• You will represent Schneider Electric and perform onsite and remote troubleshooting of EcoStruxure IT Software to our customers.
• We’re looking for someone with basic network protocols like SNMP, Modbus RTU & Modbus TCP, and eager to solve problems for our customers in a Data Centre environment.
• Rare opportunity:  where you will be given the tools and support to grow in your career while working with some of the best in the industry.

Freedom Inspires Innovation

• We trust and empower our people to work flexibly, allowing them to thrive and perform at their best.
• Our objective is to build teams that are motivated and enabled to perform, making Schneider Electric a great workplace.

Responsibilities

• Ability to identify DCIM problem statement and provide solution proposals
• Monitor the scope of work with a defined project plan
• Assign internal work orders using the management tools provided
• Perform onsite and remote troubleshooting of EcoStruxure IT Software
• Use network protocols like SNMP, Modbus RTU & Modbus TCP
• Collaborate with the team and clients to maximise customer satisfaction

About You

The DCIM Specialist role is entry-level and is best suited for those with:

• Degree in a technical discipline (Computer Science, Electrical Engineering, etc) or equivalent experience
• Recently graduated or with less than 5 years of experience providing DCIM customer support for complex technical solutions in a data centre environment.
• Held customer-facing positions in customer support
• Basic Network protocol knowledge
  • Data centre IT components and interconnections (servers, Blades/Blade Chassis, network switches, RACK PDUs, etc.)
  • Data centre networks and protocols (TCP/IP, VLANs, SNMP, Modbus)
  • Structured cabling components and concepts (patch panels, fibre, copper)
  • Data centre facilities components (UPS, PDUs, single and 3 Phase Power, CCU)
  • VMware vSphere ESX/ESXi VM configuration
  • PCNS configuration
• Ability to work flexible hours with travel up to 50% required

Nice to Have, but Not Needed

• Certification in Schneider DCIM software is a plus
• Certification in networks and routing concepts would be a plus, but not mandatory.
• VMware Certified Professional or equivalent would be a plus
• Microsoft Certified: Windows Server Hybrid Administrator Associate – Certifications (or equivalent) will be an added advantage
• Nutanix Certified Professional or equivalent will be an added advantage

We aspire to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere and ensuring all employees feel uniquely valued and safe to contribute their best. If you require adjustments throughout the application process, please don't hesitate to reach out.

We’d love to hear from you!

APPLY TODAY!